" get back into my phone"

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edmund707
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- Nov 10, 2016 at 11:17 PM
Ambucias
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- Nov 11, 2016 at 04:58 AM
I accidently factory reseted my samsung J7 and I forgot my password ro my google account that is recognized as the owners account on the phone what do I do to get access to my phone im lockef on the google log in screen and cant get pass that my phone still has service and supposedly my num is a landline but it's actually metropcs

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Ambucias
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Nov 11, 2016 at 04:58 AM
Greetings,

I would love to help you, but you must be able to prove that you are the phone's legitimate owner and you can't. Everyday mobiles are stolen, although you may be honest, we do not wish to help potential criminals.

Please refer to the following FAQ regarding your phone's unlocking:

https://ccm.net/faq/1038-why-ccm-doesn-t-help-unlock-mobile-phones-smart-watches-or-sim-cards

Regards

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