I can't remember my password

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Natasha Brown - 6 Dec 2016 à 23:48
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 7 Dec 2016 à 05:01
Hello,
Some one stole my phone and I'm trying to recover my e-mail pass word.The number for the recovery phone number is no longer active.Can you please help me??


1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
7 Dec 2016 à 05:01
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry