Lost password and recovery information [Solved/Closed]

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Posts
47400
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
November 27, 2020
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Hello,
I have locked myself out of my email as I did not write down my new password. Also my recovery information is no longer available. Please help have tried everything.


1 reply

Posts
47400
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
November 27, 2020
9,050
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry

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