Lost password and recovery information

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davisalison2 - Dec 23, 2016 at 09:12 AM
Ambucias
Posts
47363
Registration date
Monday February 1, 2010
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Moderator
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September 1, 2021
- Dec 23, 2016 at 05:08 PM
Hello,
I have locked myself out of my email as I did not write down my new password. Also my recovery information is no longer available. Please help have tried everything.


1 reply

Ambucias
Posts
47363
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,278
Dec 23, 2016 at 05:08 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
0