Unable to recover gmail account

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Anjali Garg - Dec 28, 2016 at 04:48 PM
Ambucias
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- Dec 28, 2016 at 05:01 PM
Hello,

I cannot login to my Gmail account as I forgot the password. The primary recovery account is gone as I have not used it in ages. I have my mobile with me and that is getting the codes but the account is not getting recovered because I do not remember the date when the account was created.
Can you please help? I will be very grateful.

Best regards,
Anjali

1 reply

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,315
Dec 28, 2016 at 05:01 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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