WD Elements TV doesn't recognise my new external drive.
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adestocker
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Tuesday January 3, 2017
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Updated by Ambucias on 3/01/17 at 05:37 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jan 3, 2017 at 03:04 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jan 3, 2017 at 03:04 AM
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R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
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Member
Last seen
February 20, 2017
155
Jan 3, 2017 at 03:04 AM
Jan 3, 2017 at 03:04 AM
Hi Adestocker,
Have you been using your WD Elements with your TV before? As you said, this could be a formatting issue. Some TV recognize only external devices formatted in FAT32. It is highly possible that your WD Elements is preformatted in NTFS for Windows usage or in exFAT for Mac and Windows usage. I would suggest you to backup all important information and format the drive. Please have in mind that formatting the drive in FAT32 will prevent you from using the drive on a Mac.
I recommend you to test other devices on your TV. Do they work as expected?
Please, let me know if there is any progress!
Hope this helps
Have you been using your WD Elements with your TV before? As you said, this could be a formatting issue. Some TV recognize only external devices formatted in FAT32. It is highly possible that your WD Elements is preformatted in NTFS for Windows usage or in exFAT for Mac and Windows usage. I would suggest you to backup all important information and format the drive. Please have in mind that formatting the drive in FAT32 will prevent you from using the drive on a Mac.
I recommend you to test other devices on your TV. Do they work as expected?
Please, let me know if there is any progress!
Hope this helps
