Computer runs, but doesn't boot up after replacing hard drive
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Spencinat0r
-
Jan 8, 2017 at 06:38 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jan 9, 2017 at 05:29 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jan 9, 2017 at 05:29 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Jan 9, 2017 at 05:29 AM
Jan 9, 2017 at 05:29 AM
Hi Spencinat0r,
I strongly recommend you to test the WD Blue drive in another PC as a secondary storage drive. In general, if the drive is brand new, you may need to initialize it before usage. Try to do so, while connected in another desktop PC. If the drive is not recognized by Disk Management, check if it is listed in Device Manager and in BIOS. If the drive is not visible in BIOS, unfortunately there may be a drive issue and you should seek assistance from the seller and use the warranty. You can check the warranty directly on the WD web page, following the link below:
http://products.wdc.com/support/kb.ashx?id=ZM12NL
If the drive is working normally when connected to another PC, you may check your PC power supply because it may not be working properly.
Hope this helps
I strongly recommend you to test the WD Blue drive in another PC as a secondary storage drive. In general, if the drive is brand new, you may need to initialize it before usage. Try to do so, while connected in another desktop PC. If the drive is not recognized by Disk Management, check if it is listed in Device Manager and in BIOS. If the drive is not visible in BIOS, unfortunately there may be a drive issue and you should seek assistance from the seller and use the warranty. You can check the warranty directly on the WD web page, following the link below:
http://products.wdc.com/support/kb.ashx?id=ZM12NL
If the drive is working normally when connected to another PC, you may check your PC power supply because it may not be working properly.
Hope this helps