Recovering Gmail account

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Betty Beck - Updated by Ambucias on 8/01/17 at 04:38 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 8, 2017 at 04:38 AM
I use to have a different phone number removed by moderator. I changed my number back in Sept of 2016. My email was ***@***. Since I changed my phone number I have not been able to access my old account. Can you help me. I thought my old password was removed by moderator or removed by moderator, but neither work and if I put my old phone number in Google sends the 6 so get code to my old phone. Can you help me?

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jan 8, 2017 at 04:38 AM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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