I have my yahoo id & password but am still locked out

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jsa64 Posts 1 Registration date Tuesday January 24, 2017 Status Member Last seen January 24, 2017 - Jan 24, 2017 at 10:16 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 24, 2017 at 04:36 PM
Hi

I have my yahoo id and password but cannot sign in because I do not have access to my recovery email address anymore.
I have had to replace all my devices recently and have a new inet carrier so yahoo does not recognise my location.
I cannot access yahoo community help forums because I cannot sign in blah blah blah and so it goes.

Is there anything I can do to access my mail. HELP !
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jan 24, 2017 at 04:36 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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