I have my yahoo id & password but am still locked out

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jsa64 Posts 1 Registration date Tuesday 24 January 2017 Status Member Last seen 24 January 2017 - 24 Jan 2017 à 10:16
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 24 Jan 2017 à 16:36
Hi

I have my yahoo id and password but cannot sign in because I do not have access to my recovery email address anymore.
I have had to replace all my devices recently and have a new inet carrier so yahoo does not recognise my location.
I cannot access yahoo community help forums because I cannot sign in blah blah blah and so it goes.

Is there anything I can do to access my mail. HELP !
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1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
24 Jan 2017 à 16:36
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.