I forgot my password

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Elizabeth Wolfe - Feb 26, 2017 at 12:47 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 26, 2017 at 04:50 PM
I forgot my password and I no longer have the phone number on my account. And I give them a different email to get the code and they say can't say it's me. I'm starting to get really upset. Help me please

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Feb 26, 2017 at 04:50 PM
Hello
We are CCM, we have no business or connections with Gmail

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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