Password recovery

Closed
stabualuma - 2 Mar 2017 à 19:41
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 3 Mar 2017 à 04:21
Hello,

Lost my phone and realised i have forgotten my gmail password simply because i kept logged in. I have tried everything to recover my password but to no avail. Can google ask other questions or give us a call on our new phone to verify our identity. i have been using my account for more than a decade so please help.

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1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
3 Mar 2017 à 04:21
Hello
We are CCM, we have no business connections with Gmail

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry