Recovery of password [Closed]

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Posts
47403
Registration date
Monday February 1, 2010
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Last seen
November 27, 2020
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Good morning
i have tried several times to recover my password as i have forgotten it and cannot seem to get a response. i receive the email to my other account saying that i will have assistance in 3 to 5 days but it has been 4 weeks now and still no assistance in recovering my password or a way to change it. i am able to still receive emails through my outlook program but nowhere else as i need to sign in but need my password. Please Please Please help.

2 replies

Posts
47403
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
November 27, 2020
9,089
Hello
To help you, we must know if (yes or no):

When you created the account did you register an alternate email address or phone number to which you have access?

or

When you created the account, did you register a secret question which you remember?
P.S. We are CCM, we have no business connections with Gmail.

I do have an alternate email address which i gave in the questions they prompt you with and i have used my cellphone number too which i have received codes on.
Posts
47403
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
November 27, 2020
9,089
Here is how to recover your password, (click this link)
https://ccm.net/faq/9225-how-to-recover-gmail-account


Best regards

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