Retrieve backup info from two years ago from an old cell phone

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winsomejamaica Posts 1 Registration date Monday April 10, 2017 Status Member Last seen April 10, 2017 - Updated on Apr 11, 2017 at 05:13 AM
Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021 - May 31, 2017 at 12:07 AM
I joined CM security two years ago, and now I would like to know how do I retrieve my backup information from an old cell phone. The phone is inoperable, and I cannot find the information on cloud.

1 reply

Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021 6,277
Updated on Jun 2, 2017 at 05:13 AM
Hello,

In order to help resolve your question, please provide additional details for your request (i.e. The type of phone, The version of the app, The date of the last backup, Confirm that you have set up the backup folder, and Include the data that appears, if any.

If your back up folder has not been created or is empty, it will not be possible to back up the data from the previous phone.

Sincerely
Daniel CCM
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