Retrieve backup info from two years ago from an old cell phone [Closed]

winsomejamaica 1 Posts Monday April 10, 2017Registration date April 10, 2017 Last seen - Apr 10, 2017 at 07:35 PM - Latest reply: Daniel_CCM 60 Posts Tuesday March 7, 2017Registration dateModeratorStatus April 16, 2018 Last seen
- May 31, 2017 at 12:07 AM
I joined CM security two years ago, and now I would like to know how do I retrieve my backup information from an old cell phone. The phone is inoperable, and I cannot find the information on cloud.
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Daniel_CCM 60 Posts Tuesday March 7, 2017Registration dateModeratorStatus April 16, 2018 Last seen - Updated by Daniel_CCM on 2/06/17 at 05:13 AM
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Hello,

In order to help resolve your question, please provide additional details for your request (i.e. The type of phone, The version of the app, The date of the last backup, Confirm that you have set up the backup folder, and Include the data that appears, if any.

If your back up folder has not been created or is empty, it will not be possible to back up the data from the previous phone.

Sincerely
Daniel CCM
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