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Windows 10 update broke wireless keyboard connection [Closed]

sunshine813 1 Posts Wednesday April 19, 2017Registration date April 19, 2017 Last seen - Apr 19, 2017 at 01:57 PM - Latest reply: ac3mark 9211 Posts Monday June 3, 2013Registration dateModeratorStatus April 24, 2018 Last seen

- Apr 19, 2017 at 03:43 PM

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Hello,

Tke keyboard was working fine. Cumulative update installed on April 17. 2017 installed but keyboard not working. I uninstalled the drivers then rebooted, also batteries test ok. any ideas?

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ac3mark 9211 Posts Monday June 3, 2013Registration dateModeratorStatus April 24, 2018 Last seen - Apr 19, 2017 at 03:43 PM

Helpful

Go to the last known good configuration, or go to installed updates tab, and remove the last one that was applied. See if that helps out.

Or boot without a keyboard attached, then when on Desktop, plug in and see it prompts for driver install.

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