Windows 10 update broke wireless keyboard connection

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Wednesday April 19, 2017
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April 19, 2017
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Hello,





Tke keyboard was working fine. Cumulative update installed on April 17. 2017 installed but keyboard not working. I uninstalled the drivers then rebooted, also batteries test ok. any ideas?

1 reply


Go to the last known good configuration, or go to installed updates tab, and remove the last one that was applied. See if that helps out.


Or boot without a keyboard attached, then when on Desktop, plug in and see it prompts for driver install.