Windows 10 update broke wireless keyboard connection

sunshine813 Posts 1 Registration date Wednesday April 19, 2017 Status Member Last seen April 19, 2017 - Apr 19, 2017 at 01:57 PM
 Blocked Profile - Apr 19, 2017 at 03:43 PM

Tke keyboard was working fine. Cumulative update installed on April 17. 2017 installed but keyboard not working. I uninstalled the drivers then rebooted, also batteries test ok. any ideas?

1 response

Blocked Profile
Apr 19, 2017 at 03:43 PM
Go to the last known good configuration, or go to installed updates tab, and remove the last one that was applied. See if that helps out.

Or boot without a keyboard attached, then when on Desktop, plug in and see it prompts for driver install.