Black screen with cursor at startup will not launch Task manager

Closed
Sundon
Posts
1
Registration date
Sunday June 11, 2017
Status
Member
Last seen
June 12, 2017
- Updated on Jun 12, 2017 at 05:00 PM
Ambucias
Posts
47363
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
- Jun 12, 2017 at 04:58 PM
Hello,



I have a dell Inspiron (Windows 8) with the black screen and white cursor and it will not launch task manager. Any advise would be truly appreciated

1 reply

Ambucias
Posts
47363
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,279
Jun 12, 2017 at 04:58 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
0