Forgot Gmail password and recovery number

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DarshanBisht Posts 10 Registration date Wednesday July 5, 2017 Status Member Last seen July 7, 2017 - Updated on Jul 5, 2017 at 04:23 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 7, 2017 at 04:54 PM

Hello,
I forgot my password and my mobile number is registered on my mail I'd. After summited code gmail wants an alternative email I'd to recover the password and I get the code on my alternative email I'd but it was not registered on my that email I'd so please help me to recover my password
my mail I'd to which I am talking is ***@gmail.com.
Thanking you.
Darshan Bisht

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1 response

Answer 1 / 1

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jul 5, 2017 at 04:33 AM

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry

DarshanBisht Posts 10 Registration date Wednesday July 5, 2017 Status Member Last seen July 7, 2017
Jul 5, 2017 at 07:56 AM

Only my mobile number is registered. Not alternative email I'd nor secret question. As well i am also getting OTP on my number but still can't able to recover my password

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162 > DarshanBisht Posts 10 Registration date Wednesday July 5, 2017 Status Member Last seen July 7, 2017
Jul 5, 2017 at 04:08 PM

Gmail wants to send the code to your alternate email which you don't have, so recovery is impossible.

DarshanBisht Posts 10 Registration date Wednesday July 5, 2017 Status Member Last seen July 7, 2017
Jul 5, 2017 at 04:19 PM

But i have registered my mobile number at that account. If possible please help me by that because on very serious note the mail I'd which I am talking about is updated in my office and all my important documents are in my mail I'd and I didn't have the hard copy of that document as well. Please help me to short out my problem. I will be very thankful of yours. ....

Have you registered your mobile number as the recovery alternate address?

Have you created the account using your mobile or a pc?

DarshanBisht Posts 10 Registration date Wednesday July 5, 2017 Status Member Last seen July 7, 2017 > Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Jul 5, 2017 at 04:40 PM

Yes I have registered my mobile number as the recovery alternative address.
I have created the account using mobile.

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