Password recovery

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Destiny - Updated on Jul 26, 2017 at 04:41 PM
Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jul 26, 2017 at 05:05 PM
I'm trying to access my p mail account which is ***@*** however the last password I remember using is incorrect, I don't have access to my mobile number ********** because the phone dead. I'm currently waiting on a replacement, I've tried every option that I've been given, the recovery codes I've had sent to this email says it doesn't recognise the account and the recovery number attached to my account matches none of our lines. So can someone please help me get into my gmail account so Verizon and I can connect info from my phone to my husbands phone, it's imperative for me to access my gmail account,
Thank tourists hargett

1 reply

Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Jul 26, 2017 at 05:05 PM
Hi

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a mobile number to it. That way, you can have multiple ways to recover the account!

Sorry
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