Wow, I though I was the only one that had bad optical drives. Do you have a Dell? My bad drives came in Dells. Get a safety pin or something small like that and it has be be longer than a thumb tack, and stick it in the small hole on the front of the drive and push until it opens. If it does not open find something longer. That is how I had to eject my drives before I replaced them. I had a blow gun and I used the long darts it came with.