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Problem connecting certain websites [Solved/Closed]

Ask a question PaulZero - Last answered on Mar 19, 2013 at 03:54 AM by Anonymous
Hello,

When I try to access certain websites such as ebay or Facebook they either won't load or load very (very) slowly. whenever the loading process is hanging it says at the bottom of the page "include.ebaystatic.com" or "static.ak.facebook.com". I have ran multiple virus scanner, tried resetting the router, cleared my temp files, I have experimented with changing the MTU number... that doesnt seem to help. Any idea?

Thanks
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For Firefox, give this a try:

Go to the Tools Menu -> Options

Under the Content Tab, click Advanced for Enable Javascript

Uncheck all items and click OK.

Close and restart Firefox.

This seems to have worked for me!
Was this answer helpful?  
happyy- Jul 28, 2008 at 07:57 AM
i followed the advice with the: going to tools and clicking options
then going to the contents tab, clicking advanced and unchecking all the boxes
clicking okay and closing the window..

when I reopened mozilla, facebook and everything else worked!!!
and my problem was also something to do either approving or denying one of the registry changes in my spyware protection...so I guess anyone could give it a go.. =]
need help- Mar 9, 2013 at 08:59 AM
Only sometimes work
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Yes it worked for me as well
Start the computer in safemode and delete the suspicious dlls you see in msconfig - this worked for me

Thanks for the advice
drew- Sep 26, 2008 at 05:08 PM
this works.. but only delete the recently created dlls not the official ones,, check the dates and take them off in safe mode.. just work your way back from the most recent date ... the ones you need will have the same dates as the rest of the files in the folder from the installation.. anything else has been added later...

mine turned out to be spy ware crap my anti virus missed... facebooks fine now...
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1. Even after performing RIES, if IE7 fails on single site
2. Uncheck 3rd party browser extension
3. Check in No Add-ons mode
4. Check whether the webpage requires any components like Java or Flash
5. Rename %windir%\system32\drivers\etc\hosts oldhosts
6. Add the website to the trusted sites
7. Enable - Accept cookies and session cookies
8. Start> Run> inetcpl.cpl
9. Choose Privacy Tab
10. Uncheck Block pop-ups & Click on Sites
11. Type the website address - eg: www.microsoft.com
12. Click on Allow & OK
13. Under Privacy Tab, click on Advanced
14. Check - Override automatic cookie handling
15. Check - Accept for 1st party cookies and 3rd party cookies
16. Check - Always allow session cookies
17. Uninstall all 3rd party pop-up blocker
18. Uncheck Windows pop-up blocker
19. Try User Agent String Utility v2
20. Educate the customer for contacting the website administrator using http://centralops.net
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I've had the same problem, it started three days ago after some bogus spyware removal program installed on my computer.... but I just fixed it by doing the same thing the guy above said he did. I restarted in safe mode, and deleted some files I thought were sketchy... personally I knew these files were wrong because I have a habit of scanning my active tasks, and I found the files omoflav.dll and pwnxbdas.dll in my system 32 file and deleted them and unchecked them from my startup. this worked for me, hopefully it might help someone else.
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I have similar problems, but only in Firefox. I will constantly get stuck at static.ak.facebook.com or ebay pages, but they seem to work fine in IE7.

I tried stopping Adblock Plus, but that doesn't seem to help. I didn't have this problem a month ago.
durandal10- Jul 14, 2008 at 01:17 PM
I had upgraded to firefox 3.0 on windows XP Home recently on my laptop and all websites connected fine. But I recently upgraded my OS to Windows XP Professional and loaded Firefox 3.0 on the laptop but it won't connect to any sites but IE7 will connect just fine.
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I have the same problem. I just wish someone knew what to do about it!
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I also used the spybot search and destroy tool, http://www.safer-networking.org/en/index.html, and found that I had a "virtumonde.dll" virus. Deleted it and now no more problems. However here's where I need some more assistance. The spybot also claimed that other dll's were infected. To be specific they were:
C:\WINDOWS\system32\qcwlsdfy.dll
and
C:\WINDOWS\system32\dvklnuwa.dll

Everytime I startup windows it gives me an error message saying "couldn't run **.dll". I've looked online at .dll download sites and am unable to find these particular dll's. Any help would be much appreciated.

Thanks
jedijones666 2Posts Monday April 7, 2008Registration date April 8, 2008 Last seen - Apr 8, 2008 at 02:56 PM
To those encountering this problem....Run Spybot S&D:

I experienced the very same problem as many have here and sure enough it was the virtumonde virus (initially blocked by NOD32, undetected in Spyware Doctor, two incidents detected in AVG free but fully (5 "problems") detected and irradicated using spybot search and destroy!!!). Many thanks to those who pointed out using SpyBot S&D as I thought I had removed the virus when I "cleaned" the system after being "healed" by AVG.

I have spent the past week installing and uninstalling and repair installing Internet Explorer, and then installing FireFox as I thought the aftermath of virtumonde had screwed-up my internet connection/ IE files . I now know it was virtumonde on my system all along! jees!!!

In direct response to... "Everytime i startup windows it gives me an error message saying "couldn't run **.dll". I've looked online at .dll download sites and am unable to find these particular dll's. Any help would be much appreciated."

I exprerienced this when I rebooted pc after SpyBot S&D had done its magic.

My virtumonde virus (located in C:\WINDOWS\system32\qehwfdma.dll) was shown in the startup as "rundll32qehwfdma.exe"
I could see it using the "System Configuration Utility" which can be accessed by clicking on start>Run... type "msconfig", then click on tab to extreme right "startup".

I unchecked the tickbox pertaining to "rundll32qehwfdma.exe" (removed it from start-up sequence), clicked "apply" Button and then rebooted....sorted.
Guest- Apr 24, 2008 at 08:00 PM
I did the .dll deletion as well and finally got positive results. I was nervous as first but when I went into the sys32 folder and sorted by date, there were new .dlls created right about the time when I started having issues. Removed these and ensured they were gone from the msconfig startup files and all is back to normal. YAY!
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yeah I have the same problem, im on xp and it is basicly only these 2 sites.
they dont work most of the time.
my pings are: 3.61 for google
96.1 for facebook
104.1 for ebay

how do I fix this!!!?
llandarr- Mar 3, 2008 at 05:40 PM
I have exactly the same problem...

Can anyone help.. It's driving me insane!!!

Cheers

Rich
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Aaargh! Someone help! - I have exactly the same problem. Loading facebook hangs on the static.ak.facebook.com and amazon hangs on "waiting for z-ecx.images-amazon.com"

If I ping google I get

Pinging www.l.google.com [64.233.167.147] with 32 bytes of data:

Reply from 64.233.167.147: bytes=32 time=92ms TTL=243
Reply from 64.233.167.147: bytes=32 time=106ms TTL=243
Reply from 64.233.167.147: bytes=32 time=117ms TTL=243
Reply from 64.233.167.147: bytes=32 time=93ms TTL=243

But ping facebook and I get


Pinging www.facebook.com [69.63.176.140] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

This all started happening after running a spyware removal thing which has screwed my computer up. What is happening?!!!
beki- Oct 23, 2008 at 07:11 AM
Problem connecting certain websites
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I've had this problem for weeks with ebay and facebook. I found a reference somewhere that suggested that ebay would hang at include.ebaystatic.com if the Java plug-in was out of date. I updated mine from the control panel, and ebay and facebook both work fine now. My Java didn't update automatically because I had disabled from startup with msconfig. Hope this helps - can't understand why there isn't more info about this on the web...........
Geedubyer- Mar 9, 2008 at 09:57 AM
Nice try baldeagle - didn't work for me though. I am guessing that the spyware removal program I ran deleted something that I need to reinstall. Trouble is working out what!
er- Apr 4, 2008 at 10:08 AM
Akamai has suspended the offending data center and operations should be back to normal.

At some point last night, a bunch of Akamai's servers went down. Akamai is a content provider for a huge number of website, which means that they serve images, stylesheets, and JavaScript for those websites so that the website owners don't have to buy a lot of servers to serve it themselves. These websites include facebook, newegg, ebay, imdb, and others. Sometime on the night of Sep 15, a number of Akamai servers went down; however, they did not update DNS records for the domains that pointed to these servers, which resulted in sites becoming either completely unusable or just looking like crap.
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H All,

I solved the problem by deleting all the files from my temp dir.

c:\Documents and Settings\Eigenaar\Local Settings\Temp

There was an exe file I had to kill using taskmanager and then it worked.
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Here is the solution:
UNINSTALL THE LAN DRIVER THAN PUT A FRESH COPY
SUCCESS
Gabriel
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Hi! Had the same problems and it drove me mad..until I changed the TCP/IP settings in the Local connection properties. Instead of letting the system obtain DNS adress automatically, I entered 208.67.222.222 as preferred server, 208.67.220.220 as alternate. Then restarted computer and router, everything ok.
PS: when using Bitdefender 2009, you have to turn game mode on to access certain pages such as eBay..
Anonymous- Mar 19, 2013 at 03:54 AM
OMG. I can't believe change my DNS address will really worked for me. I changed it and I can open all websites. I restart my computer and it still works. Thank you very much :D
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yep, I have this problem too. I want to kno what it means when the the server has "static" in its name, coz ive realised it only hangs on these sites, and it only hangs wen it gets to a page that contains static in the link.
...thereofre, theres somehting incommon with these static-like servers, that isnt working for us.

any help?
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There will be some program loading that is causing an issue.

Try starting up your computer as normal and get up the Windows Task Manager (by pressing ctrl, alt and del) and see what programs your system loads up from the start....

There will be a program loading up (that it shouldnt) that is causing a problem.. And it will probably be located in System32 folder...
Geedubyer- Mar 11, 2008 at 07:29 AM
I think this is related to RunDll32.exe - does this appear in the process list of anybody else that's having a problem? I'm not sure it should.

Also, if I go to Windows/System32 directory, there are a multitude of files in there all around 90k ish in size with random file names (.dll). Looks odd and think this could be a virus/spyware problem. Anyone else seeing this?
John- Mar 13, 2008 at 07:41 PM
Yes I have that also
Koger Geedubyer - Jun 17, 2008 at 01:13 PM
Yes, I have the same problem: rundll32.exe - random dlls at startup, and could not connect to a certain website (unfortunately Google) I got as far as deleting all the lately created Dlls (circa 90 kb) from windows\system32
siosam- Dec 7, 2008 at 07:35 PM
Hey I'm having the same problem opening sites on the net. This may sound silly, but how do I access the Wondows/System32 folder?

Sio
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which OS is running on your pc?
is it only these 2 websites you have this issue? is it sporadic or constantly?
do you have several ports open or listening ? type netstat -a and take a look
if you ping google.com and ping these websites (ebay, facebook) just compare the delay of time.
you can make a tracert as well.

let me know.

ciao
crazy_phoebe 105Posts Wednesday February 20, 2008Registration date February 6, 2009 Last seen - Apr 25, 2008 at 11:40 AM
have you tried using another browser ?
srini- Oct 24, 2008 at 12:57 PM
i'm using win xp serv pack 2.............i cant open orkut and you tube in my system.....if I try 2 open these sites .........the page is closed and some error note is displayed such as [orkut is banned you fool,the admininistrator didnt write the program guess who did it?? Muhaha!!] ..........so please help me
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As an aside, I do not have this problem when running in safe mode so don't think it's an ISP problem or anything like that.
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Well... I'm not saying this will work for everyone, but it worked for me..

I noticed in msconfig that the system was opening a file called ifedtsco, and no matter what I did, it always opened it.. No idea what this file is.... So,

I loaded up my comp in safe mode and deleted it from where it was located... in Windows/System32 folder.. There was also some other files there with similar names... I deleted them all...

Loaded up my computer in normal mode, and ever since its been fine connecting to EVERY website.. I was so happy I'd finally sorted the problem.

I dont know what this ifedtsco file is.. ive google it and everything.., but obviously it was causing an issue somewhere..

I just hope something similar works for you guys..

I strongly suggest you open msconfig and see what you computer is loading on startup.

Any advice on what this ifedtsco file would help as it might help me avoid coming across it in the future!!

Cheers

Richard
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I dont have that file in my sys32 and I tried stopping a similarly weird named file but it wasnt part of the problem as there hasnt been a change....

I went through a set of procedures, including the flushing of my DNS through CMD to get rid of all the things that might have cluttered my cache.

These three browsers dont work: Opera, Firefox and IE

all Windows XP SP2.

Any other suggestions?
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I have been having this problem on "Waiting for static.ak.facebook...." when connecting to certain router always and I've tried re-connecting to another network's router and the problem seem to have disappeared.
Going back to trying ro fix this problem, I have tried all the above methods posted and none of above seem to work for me .....
Finally I found the solution by running flushing the DNS Server .... You can try to do this by ipconfig /flushdns ......or by ipconfig /release and ipconfig /renew ......If all this still does not bear results, you may have fixed the DNS server addressess (could have been set to "Use the following DNS Sever addressess" ) and you may need to reconfigure this by setting to obtain DNS Server address automatically from the Internet Protocol (TCP/IP) settings in your local network connection settings.... It worked for me!
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