Microsoft websites are not opening [Solved/Closed]

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Microsoft websites are not opening [Solved/Closed]

dharmesh - Jan 21, 2009 at 03:02 AM - Latest reply: Sachin - Nov 29, 2012 at 11:50 PM

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Hello,
sir I request to my laptop only one problem and problem is www.microsoft.com website not open and other all site open pls solution required pls.

Report Respond to z4bmw

z4bmw

Posts: 11
Registration date: Monday October 20, 2008
Last seen: June 6, 2009

Jan 21, 2009 at 05:22 AM

32

Thank you

hi,
try to clear your cache and cookies.
this should allow you get access to the website.
check also that this website is not blocked.

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Raj - Mar 18, 2010 at 07:13 AM

Thank you for your tips shaha, its realy usefull.

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Jack - Apr 20, 2010 at 09:49 AM

Thank you. That worked perfectly.

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mpeshev - Jun 8, 2010 at 04:21 AM

You are a god damned genius :) Thank you very much.

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shady - Jun 15, 2010 at 12:46 AM

thnx for this...how to disable:-
right click mycomputer-------manage--------services and application------services------dns client

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Microsoft is working! - Jun 18, 2010 at 06:56 PM

Omg!!! Your freaking genius! ITS WORKING NOW!!!THXXXX

Report Respond to rehan

rehan Mar 3, 2009 at 06:11 AM

20

Thank you

there is a process svchost.exe is running infected which is creating error in opening microsoft website, kindly install trojan remover and scan n reboot , ur problem solved.
thank you,,,

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Kinnu - Sep 9, 2009 at 04:03 PM

ThanQ very much Mr. Rehan.
My problem is solved.
I have used Trojan remover and scanned My comp in safe mode.
Now the problem is resolved.
ThanQ very much once again

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annie - Sep 16, 2009 at 11:53 AM

I installed trojan remover & scanned
and it detected a virus named svchost.exe
I removed it & rebooted the computer
but still the microsoft site is not opening
if u get the answer please e-mail me at Email Id removed for security

Report

Mitu > annie - Sep 25, 2009 at 02:23 AM

hey annie did you get the solution...bcoz I have followed all the steps as mentioned by u but still m not able to open the microsoft site..

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Annie > Mitu - Nov 15, 2009 at 07:28 AM

Yes now its working
after I scanned with vipre antivirus

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dinesh - Feb 17, 2010 at 07:12 AM

Great buddy...

Thanks a lot.. It helped me toactivate my genuine version of kaspersky....

Thanks...

Can I have your facebook/orkut link?

Regards
Dinesh

Report Respond to sonnydavao

sonnydavao Mar 17, 2010 at 07:18 PM

13

Thank you

Stopping the DNS Service worked for me.

Thanks guys!

Report Respond to Fareed

Fareed Apr 18, 2009 at 11:34 AM

8

Thank you

Hi,

Install "Trojan Remover" the best program from http://www.simplysup.com this will resolve your problem. Good Day. Regards,
Fareed

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Syphon - Apr 22, 2009 at 08:56 PM

none of these are right although it is reccomended you do remove any trojans from your computer

i fixed my problem by going to
1.Start and then run
2.type in "services.msc" without the "s and press ok
3.double click automatic updates and put startup type as automatic
4.apply it and press ok then start the service
5.double click Background Intelligent Transfer Service then startup type as automatic
6.apply and press ok then start the service
7.double click event log then startup type as automatic
8.apply and press ok then start the service

if this worked for you drop me an email
or if it didnt work for you
sorry but I tried in advance ;D

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no1busyman > Syphon - Jan 13, 2010 at 09:31 AM

Syphon is correct by changing the 3 services fixes the problem, however disabling the DNS client also fixes the problem but that is not the solutions because windows needs it to resolve domain names

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Patrickkky - Mar 25, 2010 at 07:54 PM

no1busyman thankyou!!!!! this fixed my problem when I did all of the 2 above posts...fixed my trend micro security not being able to connect to the net and I can now load the microsoft.com page and download off it FINNALY!!! thankyou!

BTW the trojan downloader didnt work for me...it found a few things etc but didnt work so I advise people to do the above

Report Respond to Dilip

Dilip Jul 24, 2009 at 01:34 PM

4

Thank you

I also had the same problem. I was able to fix it by following all the above mentioned methodologies.
1. delete all the cookies, tempory files
2. Download trojan remover software and run it.
3. It will identify all the malicious, unwanted and suspisious registries, policies etc. within ur machine
4. Restart the machine.

Note: If you have upgraded versions of IE like (IE 7, IE 8), better to remove them also. After fixing the above issue
you can again install it. :)

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kguru1979 - Oct 14, 2009 at 09:37 AM

Thanks a lot dilip .. I solved it... Trojan Remover is excellent...!!

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Ripon - Jun 21, 2010 at 11:06 PM

Thanks its working.

Report Respond to RONV

RONV Apr 11, 2010 at 10:28 AM

4

Thank you

are you running a legal copy of windows in righthand corner you will get a hex message 000008000f is one of the type messages . Run a geniue windows software check

Report Respond to Ivan

Ivan Jun 17, 2009 at 02:56 PM

3

Thank you

This works for me. I have 20 users. Unfortunately, I have to do this once in a while for each of them:

1. Cloose all applications
2. Close / disable startup applications (such as skype, messenger, or any background application)
3. Start/Settings/Control Panel/Internet Options/Delete Browsing History/Delete All (in passwords)
4. Also delete files and settings stored by add-ons (check) and click ok
5. Close all windows, and files, (just in case) nothing has to be open
6. Go to Start/run
7. Type in the open: %temp%
8. Press enter
9. Start deleting the temp files
10. You might not be able to delete some of the files, because ther are in use. Leave them alone.
11. When you get the error: Error Deleting file or folder click ok and continue deleting some of the files by type
12. When you are done. Reboot the computer
13. try accessing your companyweb or sharepoint site again.

Good Luck!

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Mitu - Sep 25, 2009 at 02:36 AM

Yeah this worked for me..thanks

Report Respond to AngelLevina

AngelLevina Sep 18, 2009 at 05:43 AM

3

Thank you

I JUST WANT TO SAY THANK YOU SO MUCH FOR YOUR HELP! THANK YOU TO TROJAN REMOVER! I CAN FINALLY GO TO ANTI-VIRUS' SITES AND MICROSOFT! THANK YOU THANK YOU THANK YOU! MAY GOD TRULY BLESS YOU SO MUCH! THANK YOU! :)

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Ballu - Jan 2, 2010 at 12:08 AM

I have just stopped the DNS Client Service.... and that's it. now microsoft site is opening now!!!

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Blingg - Apr 10, 2010 at 07:42 PM

Thanks disabling DNS Client works Fine..

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manish - Apr 19, 2010 at 10:09 AM

thanks.. stoped the dns client services... and ms site are opening

Report Respond to rahul

rahul May 3, 2009 at 03:21 PM

2

Thank you

I have solved this issue. Please read this post.
http://rahulrajpl.wordpress.com/2009/05/03/and-finally-it-get-solved-awh/

Do Comment on this post so that I can help you on any further concern... ;)

Report Respond to Shyam

Shyam Jan 12, 2010 at 12:16 AM

2

Thank you

I just followed Mr. Shah's advise and I could finally open Microsoft's sites. Thanks a million Mr. Shah for the excellent suggestion.

Shyam Ponkunnam
Limil eShore
http://www.eshore.in

Report Respond to UMAR SYED FROM KARACHI

UMAR SYED FROM KARACHI Feb 8, 2010 at 05:46 AM

2

Thank you

THANK YOU SHAH YOUR SOLUTION WAS GREAT ITS REALY WORK AT FIRST TIME I RECOMMAND YOU ALL TO TRY IT IT WORKS

Report Respond to SAM

SAM Mar 5, 2010 at 02:57 PM

2

Thank you

Thanxxx Aloot SHAH your great Man Umoooahh...

Report Respond to Asim

Asim Mar 9, 2010 at 02:27 AM

2

Thank you

Thx everyone, it works great

Report Respond to Devil_5546

Devil_5546 May 3, 2009 at 06:20 PM

1

Thank you

Hi Friends I installed torjan and I scan it and a trojan found svhost can I install avast and trojan both?? anyone tell me plz

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joy - Sep 11, 2009 at 05:12 AM

yes friend you can install anti-virus and trojan remover............

you can run both programs no problem at all..

Report Respond to Renu

Renu May 14, 2009 at 08:59 AM

1

Thank you

It might be problem with a dll(windows/system32/tvrfjn.dll).
using avast boot scan or microsoft malicious software removal tool you can remove the virus... (http://www.softpedia.com/...

Report Respond to chav

chav Jun 15, 2009 at 07:40 AM

1

Thank you

http://www.microsoft.com/protect/computer/advanced/browserhijack.mspx

Report Respond to Chav

Chav Jun 16, 2009 at 07:29 AM

1

Thank you

Hey guys here's the solution..

Visit the below website

http://www.combofixdownload.com/

Download and install both StopZilla and ComboFix and run them together.

It worked for me.

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suman - Sep 10, 2009 at 11:25 AM

Hey,

Thanks a lot. Your suggestion worked for me.

Suman

Report Respond to Kumar

Kumar Jul 15, 2009 at 03:21 AM

1

Thank you

I have faced same problem and anti viruses detected but not cleaned. Then install Symantec endpoint security. Its detect and clened. This virus stoped MS sites and windows updatation system.

Report Respond to mirrosoft sites not oping

mirrosoft sites not oping Jan 2, 2010 at 09:10 AM

1

Thank you

you explorer file has crap ted thatswhy not oping microsoft site and other becouse in you system have Trojan virus before remove virus by remover then you are abale you access all sites

Thank and regard
Firoz ali

Ask a question

1 2 Next

I have clear the Cache & Cookies still Facing Same Problem.
Microsoft site is not opening in both mozilla and IE
Thanks, it worked for me, simply stopping by DNS client service.
thanks shah . this really worked for me. I stopped DNS client servives and now the problem is solved.
before this not only the microsoft website but the websites of many anti viruses could not be opened by me.
but now it is solved.
Great advice shah. But can u tell me what is this virus and how to remove it permanently
Hats off... it work out.. it was like pain on my neck for long time..
Thanks dude..
Thank you for the solution.

I had the same problem unable to surfing the ms sites.
But the same network, other systems are working fine without stopping the DNS services.

What could be the reason?
How this will be solved permanently ?
Please help me.

Email Id removed for security

Thank you

VIKRAM
Hello rehan,

Thanks ,all microsoft sites have startted running on my computer.
Micky
Thanks for the advise about the svchost and the trojan. I used a trojan remover program and it worked. All the best to everyone!
thnx for this...how to disable:-
right click mycomputer-------manage--------services and application------services------dns client
hello... I have the same pb bu I want to ensure if the (svchost) is virus or no ???
becuase as I know the svchost who responsible for windows update and u see it at right click on my computer - manage - in the left u will find services double click on it u find on the right windows updat at 3rd line or down
plz if any one help me because ihave the same pb
thanks to all
ya some time the svchost get infected by virus. for that u hav to install a good antivirus and especialy trojan remover.give me a complete detail of ur problem u r facing...
Hai Friend ..I am facing the problem.. only. microsoft website not opening... other websites are open..in the same network ...few systems can able to access microsoft website...there is no firewall in my network..i have cleared cache..and cookies ..still I am facing the same problem.....can u give me ...some hints.....
ram bhai kindly switch on ur computer in safe mode and run the anti virus called trojan remover it is for 30 days limited period.update it , it will scan the registry entry and there is the main problem infecting ur machine not to open microsoft website.after that run the bit defender or avira antivirus which will delete the file from system 32 by prompting u. if still problem is there . reply me....
Thanks rehan bhai , I had same problem some of website not work in browser I download "Trojan Remover" application and run it 's working fine and also opening Microsoft website and other.

thanks again for your help,

sadik mulla
hey friend

i cannot surf microsoft websites and any anti-virus websites???

and I am trying to install anti-virus but anti-vrius is also not working at all?????

plz help me friend....
hi
i have problem the microsoft company website not open&surfing and I am apply to your suggention but where the service is not disable and we are not start the service of automatic update ........

pls tell me about this problem
ThanQ very much Mr. Rehan.
My problem is solved.
I have used Trojan remover and scanned My comp in safe mode.
Now the problem is resolved.
ThanQ very much once again
I installed trojan remover & scanned
and it detected a virus named svchost.exe
I removed it & rebooted the computer
but still the microsoft site is not opening
if u get the answer please e-mail me at Email Id removed for security
hey annie did you get the solution...bcoz I have followed all the steps as mentioned by u but still m not able to open the microsoft site..
Great buddy...

Thanks a lot.. It helped me toactivate my genuine version of kaspersky....

Thanks...

Can I have your facebook/orkut link?

Regards
Dinesh
none of these are right although it is reccomended you do remove any trojans from your computer

i fixed my problem by going to
1.Start and then run
2.type in "services.msc" without the "s and press ok
3.double click automatic updates and put startup type as automatic
4.apply it and press ok then start the service
5.double click Background Intelligent Transfer Service then startup type as automatic
6.apply and press ok then start the service
7.double click event log then startup type as automatic
8.apply and press ok then start the service

if this worked for you drop me an email
or if it didnt work for you
sorry but I tried in advance ;D
Syphon is correct by changing the 3 services fixes the problem, however disabling the DNS client also fixes the problem but that is not the solutions because windows needs it to resolve domain names
no1busyman thankyou!!!!! this fixed my problem when I did all of the 2 above posts...fixed my trend micro security not being able to connect to the net and I can now load the microsoft.com page and download off it FINNALY!!! thankyou!

BTW the trojan downloader didnt work for me...it found a few things etc but didnt work so I advise people to do the above
Thanks a lot dilip .. I solved it... Trojan Remover is excellent...!!
I have just stopped the DNS Client Service.... and that's it. now microsoft site is opening now!!!
thanks.. stoped the dns client services... and ms site are opening
yes friend you can install anti-virus and trojan remover............

you can run both programs no problem at all..

drawk · Accepted Answer · 2009-12-30T08:49:06-0500

Best answer

Report Respond to drawk

drawk Dec 30, 2009 at 08:49 AM

342

Thank you

juzz disable the dns client service from control panel...it really works!!!
cheerz

Thank you, drawk 342

A few words of thanks would be greatly appreciated. Add comment

CCM has helped 2561 users this month

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anny - Oct 19, 2012 at 01:36 AM

thnks buddy its works awesome,,,

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Ila - Oct 29, 2012 at 12:56 PM

amazing.. it works.. dono the reason :(

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Deepak kumar - Nov 16, 2012 at 03:11 AM

Thanks,It Really Works

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Raj - Nov 26, 2012 at 09:08 AM

Great..!! its working fine

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Sachin - Nov 29, 2012 at 11:50 PM

Nice it worked!!! I was thinking that as we are not using authorized version of OS this site was not opening...

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Microsoft websites are not opening [Solved/Closed]

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