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HP laptop can't connect to internet

Ask a question Michael - Last answered on Aug 1, 2015 01:07AM
Hello,

my buddy's HP Pavilion laptop cannot connect to the internet. I've gone thru most of the suggestions on the internet about this problem and can't seem to get it corrected. I've flused the dsp, reset ip, windsock reset, changed lan settings auot/not auto, put in static ips and dsn, etc. Help me please.

Michael
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Download(copy from another PC)

http://download.bleepingcomputer.com/farbar/FSS.exe

Checkmark

Internet Services

Click on Scan.
Please copy and paste the log to your reply.

Download

http://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries


Click Go and post the result.
Glendz- Aug 1, 2015 01:07AM
Farbar Service Scanner Version: 26-07-2015
Ran by malcalde (ATTENTION: The logged in user is not administrator) on 01-08-2015 at 13:06:32
Running from "C:\Users\malcalde\Downloads"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal


Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
        • End of log ****
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