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Dell mediadirect express cannot access your hard drive appears [Solved/Closed]

Ask a question ntmathebula 1Posts Wednesday April 24, 2013Registration date April 25, 2013 Last seen - Last answered on Oct 16, 2016 10:02PM
cannot open my dell laptop
the computer says: dell mediadirect express cannot access your hard drive. this may be because you have enabled Microsoft bitlocker (drive encryption). mediadirect express is not accessible when Microsoft bitlocker is enabled.
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Hello,

Try this 1

Switch off your laptop and press the "MediaDirect" button. It will be near the

power button.

If you have no idea about the "MediaDirect" button, then click on the below

hyperlink "MediaDirect" button.

Dell Media Button

Look at the image in "Figure 1" to see that particular button.

Good Luck
Jws- Jan 21, 2014 11:01AM
What you mean with follow the figure 1. Actually it didn't work.
satisfied- Aug 21, 2014 12:04AM
Wotked for me. Thanks.
kaisoo- Oct 26, 2015 01:24PM
Work for me, thanks!!!! I just let that button press and taran worked...thanks
Tin Garcia- Oct 16, 2016 10:02PM
It works for me. Thank you so much. I almost cry for I thought I can't use this laptop a anymore

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