What is Dell Support Assist and do I need it? Dell SupportAssist (sometimes called Dell Support Assistant) is a smart technology that aims to offer users an automated, proactive, and predictive support. In this article, we discuss some of the software’s key features, as well as some additional information.

Key features

Here are some of the main features of Dell SupportAssist:

Personal Devices: With this software, users can manage all their personal devices and use Dell SupportAssist on them to keep them running optimally. It is possible to request help at any time and users will also get personalized update recommendations.
Fixes: One of the software’s main goals is to take care of your device. This includes finding and removing viruses and malware, scanning the hardware, failures detection, as well as identifying HDD, SSD, and battery issues before they occur.
Dell SupportAssist OS Recovery: In case a critical issue is detected, users can still get help, even if they can’t access the OS. This feature will automatically load and scan the PC while giving issue details. In addition, the OS Recovery feature will guide them in the process of creating a support request with Dell.
Stay up to Date: Another useful feature consists of informing users whenever new drivers, firmware, or BIOS updates are available. Users have the choice between downloading all the updates and choosing manually only a few of them. When it comes to the installation itself, Dell SupportAssist automatically takes care of it.

Access

How do I access Dell Support Assist? The first thing you should know is that most Dell computers have Dell SupportAssist pre-installed - if this is not your case, then you can install it manually from the link above. After that, click on the Start button and select All programs. Open the Dell folder to find the software.

Is Dell SupportAssist safe?

It seems that the app has no history of security issues or abusive data collecting. As always, we recommend reading the official Privacy policy before installing.

Recently, four major security vulnerabilities in the BIOSConnect feature of the software have been found, thus exposing users at potential risk.