Dell mediadirect express cannot access your hard drive appears Solved/Closed

Question

cannot open my dell laptop 
the computer says: dell mediadirect express cannot access your hard drive.  this may be because you have enabled Microsoft bitlocker (drive encryption).  mediadirect express is not accessible when Microsoft bitlocker is enabled.

jack4rall · Accepted Answer

Hello,  

Try this 1  

Switch off your laptop and press the  "MediaDirect" button. It will be near the   

power button.  

If you have no idea about the "MediaDirect" button, then click on the below   

hyperlink "MediaDirect" button.   

Dell Media Button  

Look at the image in "Figure 1" to see that particular button.  

Good Luck

Dell mediadirect express cannot access your hard drive appears

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