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Dell mediadirect express cannot access your hard drive appears

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ntmathebula Posts 1 Registration date Wednesday April 24, 2013 Status Member Last seen April 25, 2013 - Updated on Dec 6, 2018 at 07:53 AM
 Gbt - Dec 6, 2018 at 12:25 AM
cannot open my dell laptop
the computer says: dell mediadirect express cannot access your hard drive. this may be because you have enabled Microsoft bitlocker (drive encryption). mediadirect express is not accessible when Microsoft bitlocker is enabled.
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1 response

Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Apr 25, 2013 at 04:01 PM
Hello,

Try this 1

Switch off your laptop and press the "MediaDirect" button. It will be near the

power button.

If you have no idea about the "MediaDirect" button, then click on the below

hyperlink "MediaDirect" button.

Dell Media Button

Look at the image in "Figure 1" to see that particular button.

Good Luck
13
Jws
Jan 21, 2014 at 11:01 AM
What you mean with follow the figure 1. Actually it didn't work.
0
satisfied
Aug 21, 2014 at 12:04 AM
Wotked for me. Thanks.
0
kaisoo
Oct 26, 2015 at 01:24 PM
Work for me, thanks!!!! I just let that button press and taran worked...thanks
0
Tin Garcia
Oct 16, 2016 at 10:02 PM
It works for me. Thank you so much. I almost cry for I thought I can't use this laptop a anymore
0
Gbt
Dec 6, 2018 at 12:25 AM
Thank you for this - never noticed that button before...thought my PC had died
0