Dell mediadirect express cannot access your hard drive appears

ntmathebula Posts 1 Registration date Wednesday April 24, 2013 Status Member Last seen April 25, 2013 - Updated on Dec 6, 2018 at 07:53 AM
 Gbt - Dec 6, 2018 at 12:25 AM
cannot open my dell laptop
the computer says: dell mediadirect express cannot access your hard drive. this may be because you have enabled Microsoft bitlocker (drive encryption). mediadirect express is not accessible when Microsoft bitlocker is enabled.

1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Apr 25, 2013 at 04:01 PM

Try this 1

Switch off your laptop and press the "MediaDirect" button. It will be near the

power button.

If you have no idea about the "MediaDirect" button, then click on the below

hyperlink "MediaDirect" button.

Dell Media Button

Look at the image in "Figure 1" to see that particular button.

Good Luck
What you mean with follow the figure 1. Actually it didn't work.
Wotked for me. Thanks.
Work for me, thanks!!!! I just let that button press and taran worked...thanks
It works for me. Thank you so much. I almost cry for I thought I can't use this laptop a anymore
Thank you for this - never noticed that button before...thought my PC had died