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Dell mediadirect express cannot access your hard drive appears [Solved/Closed]

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Wednesday April 24, 2013
Last seen
April 25, 2013
 - Apr 25, 2013 at 06:20 AM - Latest reply:  Tin Garcia
- Oct 16, 2016 at 10:02 PM
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cannot open my dell laptop
the computer says: dell mediadirect express cannot access your hard drive. this may be because you have enabled Microsoft bitlocker (drive encryption). mediadirect express is not accessible when Microsoft bitlocker is enabled.
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Report Respond to jack4rall
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Sunday June 6, 2010
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December 30, 2015
 - Apr 25, 2013 at 04:01 PM
11
Thank you
Hello,

Try this 1

Switch off your laptop and press the "MediaDirect" button. It will be near the

power button.

If you have no idea about the "MediaDirect" button, then click on the below

hyperlink "MediaDirect" button.

Dell Media Button

Look at the image in "Figure 1" to see that particular button.

Good Luck

Thank you, jack4rall 11

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Jws - Jan 21, 2014 at 11:01 AM
What you mean with follow the figure 1. Actually it didn't work.
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satisfied - Aug 21, 2014 at 12:04 AM
Wotked for me. Thanks.
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kaisoo - Oct 26, 2015 at 01:24 PM
Work for me, thanks!!!! I just let that button press and taran worked...thanks
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Tin Garcia - Oct 16, 2016 at 10:02 PM
It works for me. Thank you so much. I almost cry for I thought I can't use this laptop a anymore
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