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Dell mediadirect express cannot access your hard drive appears [Solved/Closed]

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Wednesday April 24, 2013
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April 25, 2013
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 Gbt -
cannot open my dell laptop
the computer says: dell mediadirect express cannot access your hard drive. this may be because you have enabled Microsoft bitlocker (drive encryption). mediadirect express is not accessible when Microsoft bitlocker is enabled.
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Answer 1 / 1
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Sunday June 6, 2010
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Moderator, Security contributor
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October 6, 2019
 2187
Hello,

Try this 1

Switch off your laptop and press the "MediaDirect" button. It will be near the

power button.

If you have no idea about the "MediaDirect" button, then click on the below

hyperlink "MediaDirect" button.

Dell Media Button

Look at the image in "Figure 1" to see that particular button.

Good Luck
Thank you
13
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CCM 5430 users have said thank you to us this month

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What you mean with follow the figure 1. Actually it didn't work.
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Wotked for me. Thanks.
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Work for me, thanks!!!! I just let that button press and taran worked...thanks
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It works for me. Thank you so much. I almost cry for I thought I can't use this laptop a anymore
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Thank you for this - never noticed that button before...thought my PC had died
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