Watch a video, or an ad pops up on a website I open
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julianmoran
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3
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Sunday December 29, 2013
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Dec 29, 2013 at 05:41 AM
2011N2 Posts 13352 Registration date Saturday January 29, 2011 Status Security contributor Last seen December 24, 2016 - Jan 6, 2014 at 12:00 PM
2011N2 Posts 13352 Registration date Saturday January 29, 2011 Status Security contributor Last seen December 24, 2016 - Jan 6, 2014 at 12:00 PM
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3 responses
2011N2
Posts
13352
Registration date
Saturday January 29, 2011
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Security contributor
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December 24, 2016
39
Dec 29, 2013 at 02:47 PM
Dec 29, 2013 at 02:47 PM
Hello,
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.
1. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista and Win 7 users, click right to ensure you execute with admin right)
The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).
4. Double click on the short cut ZHPDiag on your Destktop.
5. If you need to change the language, click on the little house, (bottom right) and change to English
6. Click on the "Configure" button.
7. Click on the Magnifying glass "diagnosis with legitimates".
8. Click on "Search"
Wait for the tool to finished (maybe a long time)
9. Close ZHPDiag.
10. To transmit the report, click on this link :
https://authentification.site
9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
10. Select the file ZHPDiag.txt.
11. Click on "upload »
12. Copy the URL and post it here.
Gabriel.
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.
1. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista and Win 7 users, click right to ensure you execute with admin right)
The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).
4. Double click on the short cut ZHPDiag on your Destktop.
5. If you need to change the language, click on the little house, (bottom right) and change to English
6. Click on the "Configure" button.
7. Click on the Magnifying glass "diagnosis with legitimates".
8. Click on "Search"
Wait for the tool to finished (maybe a long time)
9. Close ZHPDiag.
10. To transmit the report, click on this link :
https://authentification.site
9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
10. Select the file ZHPDiag.txt.
11. Click on "upload »
12. Copy the URL and post it here.
Gabriel.
julianmoran
Posts
3
Registration date
Sunday December 29, 2013
Status
Member
Last seen
January 6, 2014
Jan 6, 2014 at 01:27 AM
Jan 6, 2014 at 01:27 AM
This option is not available: "7. Click on the Magnifying glass "diagnosis with legitimates". "
2011N2
Posts
13352
Registration date
Saturday January 29, 2011
Status
Security contributor
Last seen
December 24, 2016
39
Jan 6, 2014 at 12:00 PM
Jan 6, 2014 at 12:00 PM
Hi,
So click on the magnifying glass far right.
Gabriel.
So click on the magnifying glass far right.
Gabriel.
