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Gmail account recovery

Ask a question rosa - Last answered on Oct 14, 2016 04:29PM
Hello, question i dont remember my last password i used for my email but its still log into my old phone the lg k7 but i broke it when it fell from the 3td story of my apartment n i have tried every password that i have had and none of them seem to be working when i put in the day i made it it still says bot enough to something with my account why wont it ask me security questions also it allows me to send a verification to my mobile i type it in and my other email and its still says not enough to let me in what more can i do i been contacting google
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Hello
When you created the account did you register an alternate email address or phone number to which you have accessed?

or

When you created the account, did you register a secret question which you remember?
Rosa- Oct 14, 2016 12:57PM
Yes i have put in a phone number it sends securtiy numbers i type it in and it still says not enough and i think i did put in a securtiy question i don't remember.
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Ambucias 35112Posts Monday February 1, 2010Registration date ModeratorStatus December 6, 2016 Last seen - Oct 14, 2016 04:10PM
When is the last time you successfully accessed your account?
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Ambucias 35112Posts Monday February 1, 2010Registration date ModeratorStatus December 6, 2016 Last seen - Oct 14, 2016 04:29PM
I assume that last Monday was the day of the fatal crash.

There is no way around Gmail's security features. To recover an account there are two ways: the alternate email or phone number or the security question.

If you got a reset code for the email account which you wish to recover, Gmail never says "not enough"

Here is how to recover your password, (click this link)
http://ccm.net/faq/31449-recover-your-gmail-password
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