Uh-Oh, we can't recover your account online

Solved/Closed
Karen - Updated on Nov 8, 2023 at 04:51 PM
HelpiOS Posts 14371 Registration date Friday October 30, 2015 Status Moderator Last seen June 19, 2024 - Nov 8, 2023 at 04:51 PM

Hello,

Why is yahoo not able to recover my email account. I have used it routinely since 2006. Is Yahoo email no longer free?​​​​​​​
Windows / Firefox 105.0

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1 response

HelpiOS Posts 14371 Registration date Friday October 30, 2015 Status Moderator Last seen June 19, 2024 1,879
Sep 30, 2022 at 02:19 PM

Hi,

If you're trying to recover your account but you obtain the "Uh-Oh" message, clear your browser's cache and cookies, then try again. Here are the recovery steps for Yahoo.

In case you still obtain the "Uh-Oh" message, try waiting 24 hours before you try accessing or recovering your account. Alternatively, try contacting Yahoo Support.

Good luck.


-1

 yahoo mail say we cannot your account online because there are no other options on file for your account

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HelpiOS Posts 14371 Registration date Friday October 30, 2015 Status Moderator Last seen June 19, 2024 1,879 > 0911933454
Nov 8, 2023 at 04:51 PM

Unfortunately, if you haven't registered any recovery methods such as an alternate email or phone number, recovery is impossible. You need to create a new account.

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