Uh-Oh, we can't recover your account online
Solved/Closed
Karen
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Updated on Nov 8, 2023 at 04:51 PM
HelpiOS Posts 14748 Registration date Friday October 30, 2015 Status Moderator Last seen March 16, 2025 - Nov 8, 2023 at 04:51 PM
HelpiOS Posts 14748 Registration date Friday October 30, 2015 Status Moderator Last seen March 16, 2025 - Nov 8, 2023 at 04:51 PM
Hello,
Why is yahoo not able to recover my email account. I have used it routinely since 2006. Is Yahoo email no longer free?
Windows / Firefox 105.0
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1 response
HelpiOS
Posts
14748
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
March 16, 2025
1,869
Sep 30, 2022 at 02:19 PM
Sep 30, 2022 at 02:19 PM
Hi,
If you're trying to recover your account but you obtain the "Uh-Oh" message, clear your browser's cache and cookies, then try again. Here are the recovery steps for Yahoo.
In case you still obtain the "Uh-Oh" message, try waiting 24 hours before you try accessing or recovering your account. Alternatively, try contacting Yahoo Support.
Good luck.
Nov 8, 2023 at 08:13 AM
yahoo mail say we cannot your account online because there are no other options on file for your account
Nov 8, 2023 at 04:51 PM
Unfortunately, if you haven't registered any recovery methods such as an alternate email or phone number, recovery is impossible. You need to create a new account.