I forgot my password and lost phone number

Closed
daff - Aug 19, 2017 at 09:44 AM
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
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Moderator
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September 1, 2021
- Aug 19, 2017 at 04:54 PM
Hello,
I forgot my password and don't have access on the mobile number


1 reply

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,313
Aug 19, 2017 at 04:54 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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