I forgot my password and lost phone number

Closed
daff - 19 Aug 2017 à 09:44
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 19 Aug 2017 à 16:54
Hello,
I forgot my password and don't have access on the mobile number


1 response

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
19 Aug 2017 à 16:54
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.