Upload photos from WhatsApp to Photoshop

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JohnTC Posts 1 Registration date Thursday September 7, 2017 Status Member Last seen September 7, 2017 - Updated on Sep 8, 2017 at 03:17 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 8, 2017 at 05:38 AM
Hi

I have just got my first smart phone LG K10 and although I can upload pictures to Photoshop taken on the phone I cannot upload pictures sent to me through Whatsapp.

Why won't Photoshop recognise these photos from the same phone.

Has anyone had a similar experience which they have resolved. It's my first granddaughter so its important ;))
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,175
Sep 8, 2017 at 05:38 AM
Photoshop is not compatible with Whatsapp picture format.
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