HP photosmart 5180 error message 0xc18a02

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Anonymous User - Updated on Sep 21, 2017 at 04:26 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 21, 2017 at 04:29 AM
error message 0xc18a02, ink system failure. I just changed 2 of my cartrages and then this message showed. I followed all the steps in the forum on the same issue with no change. The print head is free and move back and forth , I'm assuming during the prep, but the normal Wait! message never appears. No paper jams or junk in the mechanisms. Help! Everything was fine until I made the change....
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,182
Sep 21, 2017 at 04:29 AM
Remove the cartridge, push locks, and close the door.

Unplug the power cord and wait until the printer shuts down.

Plug the cable, wait until the message: "Insert cartridge" or a similar message appears.

Inspect the copper contacts and the contacts inside the cartridge housing to eliminate all traces of ink or debris (Do this with a clean and soft cloth).

Insert the cartridges.

Turn off your printer and press the "on / off" button again
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