Cant login. Account hacked/cloned

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GraemeP Posts 1 Registration date Saturday October 28, 2017 Status Member Last seen October 28, 2017 - Oct 28, 2017 at 12:49 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 28, 2017 at 04:33 AM
G'day. earlier this year my FB account was hacked and cloned which i reported right away.
Last week I logged out of my account after getting a new phone and now can't login.
When I request a new password it logs me into the hacked/cloned account.
(it asks for my name and/or email address but everytime it only finds the cloned account)
Any help with this will be greatly appreciated
Regards
Graeme

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 28, 2017 at 04:33 AM
Hi

Did you create another account after your original account was hacked?

Can you access the "cloned" account?
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