Cant login. Account hacked/cloned

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GraemeP

Posts: 1
Registration date: Saturday October 28, 2017
Status: Member
Last seen: October 28, 2017

- Oct 28, 2017 at 12:49 AM
Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

- Oct 28, 2017 at 04:33 AM

G'day. earlier this year my FB account was hacked and cloned which i reported right away.
Last week I logged out of my account after getting a new phone and now can't login.
When I request a new password it logs me into the hacked/cloned account.
(it asks for my name and/or email address but everytime it only finds the cloned account)
Any help with this will be greatly appreciated
Regards
Graeme

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Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,312
Oct 28, 2017 at 04:33 AM

Hi

Did you create another account after your original account was hacked?

Can you access the "cloned" account?

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