Locked out of my account

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Julie Gregory - Oct 30, 2017 at 01:29 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 30, 2017 at 04:25 PM
Hello,
I have recently changed my phone number, and i dont have access to my old number, yahoo only have my old number and are sending the verification code to that number, i know my yahoo id and password, so how can i access my emails


1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Oct 30, 2017 at 04:25 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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