Disabled by mistake

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Andre Palmero - Nov 22, 2017 at 08:26 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Nov 24, 2017 at 04:10 PM

Hello,

My account was hacked and the hacker posted a certain video that violates copyright that was the reason why my personal account was disabled.

Account name: Andre Palmero
Email: ***@***
FB link: www.facebook.com/MyCebuano

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1 response

Answer 1 / 1

Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Nov 22, 2017 at 04:46 PM

If you think your account was disabled by mistake, you must appeal Facebook's decision.

See the links below and they will guide you into getting your account back:

https://www.facebook.com/help/contact/260749603972907

Andre
Nov 23, 2017 at 08:18 AM

I already have filled out all the necessary forms also have done sending my I.D.s but still nothing seems to happen. I just received an email with a link leading me to the you have given.

Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Andre
Nov 23, 2017 at 04:06 PM

Nothing else can be done except wait. Cultivate your patience, it may take several weeks.

Andre > Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026
Nov 24, 2017 at 07:51 AM

It has been a month of waiting and I also have sent tons and tons of email message and their response are just running on circles.

Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Andre
Nov 24, 2017 at 04:10 PM

Sorry, I have no solution for you.

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