Can't login into my yahoo account

gursimran - Nov 23, 2017 at 06:24 PM - Latest reply: Ambucias 54066 Posts Monday February 1, 2010Registration dateModeratorStatus August 18, 2018 Last seen
- Nov 24, 2017 at 05:20 AM
Hello, i know my yahoo user name and password. but I changed my recovery phone number and I don't have access to that phone number. also don't set any security questions for recovery. I use yahoo on my cell phone. now when I try to login, its ask me to enter verification code to be send to my old phone number, which I don't have access. can u pls help. thanks.



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Ambucias 54066 Posts Monday February 1, 2010Registration dateModeratorStatus August 18, 2018 Last seen - Nov 24, 2017 at 05:20 AM
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Thank you
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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