Can't login into my yahoo account

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47366
Registration date
Monday February 1, 2010
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September 1, 2021
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Hello, i know my yahoo user name and password. but I changed my recovery phone number and I don't have access to that phone number. also don't set any security questions for recovery. I use yahoo on my cell phone. now when I try to login, its ask me to enter verification code to be send to my old phone number, which I don't have access. can u pls help. thanks.



1 reply

Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,364
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.