Screen won’t display

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LostGirl19 - Nov 27, 2017 at 11:02 AM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 27, 2017 at 04:15 PM
Hello,
My Acer Aspire E 15 laptop screen will not display my screen is gray with lines help me please

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Nov 27, 2017 at 04:15 PM
You can tell if it is the screen itself by attaching the laptop to an external monitor. If you don't have the horizontal lines when viewing on the external monitor, it is the laptop's display screen that has the issue otherwise it is a problem with the video driver chip on the motherboard which in most cases would require replacement of the entire motherboard. Either way, it is possible for most people to handle these tasks (get decent documentation from the manufacturer or seek manufacturer specific how-to material from the web).
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