Did not forget my password but changed phone number

mike - Dec 4, 2017 at 04:49 AM - Latest reply: Ambucias 54066 Posts Monday February 1, 2010Registration dateModeratorStatus August 18, 2018 Last seen
- Dec 4, 2017 at 06:15 AM
Hello,
im trying to access an old email account, i did not forget the password but a confirmation is needed and a code is sent to an old phone number in order for me to access my account, i dont have acces to my old phone number since my phone was stolen years ago, is there anyway i can still access this account or change the number where the confirmation code will be sent?


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Ambucias 54066 Posts Monday February 1, 2010Registration dateModeratorStatus August 18, 2018 Last seen - Dec 4, 2017 at 06:15 AM
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Thank you
When you created the account, did you register an alternate recovery email address or phone number to which you have access to receive an account key?
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