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Cannot install Photosmart Essential

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curbelo43 Posts 1 Registration date Tuesday 26 December 2017 Status Member Last seen 26 December 2017 - 26 Dec 2017 à 04:16
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 27 Dec 2017 à 04:49
Everytime I turn on my laptop it tries to install HP Photosmart Essential but after 3 unsuccesful tries I get a message that it needs a resource that is not avialable. It is very annoying and I have to cancel the message about 3 times before I can go ahead with my work. Please advice how to solve this. Thank you.
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2 responses

Réponse 1 / 2
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
26 Dec 2017 à 04:52
Hi

Do you want to install it or do you wish to stop the installation process?

What is your operating system?
Réponse 2 / 2
QUICK REPLY.
26 Dec 2017 à 05:06
Ambucias, thank you for the quick reply. I want to install it. Windows 7, 32bit operating system.

Good day!
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
26 Dec 2017 à 05:16
Do you have an HP printer connected to your computer?
QUICK REPLY.
27 Dec 2017 à 04:11
Yes.
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
27 Dec 2017 à 04:49
Photosmart comes with your printer's driver. You must install that driver. Go to the manufacturer's website, download it and install it.