Account recovery lost my info to recover

Anthonyw32 - Jan 12, 2018 at 05:32 PM - Latest reply: Ambucias 51180 Posts Monday February 1, 2010Registration dateModeratorStatus April 25, 2018 Last seen
- Jan 12, 2018 at 05:42 PM
Hello,
Hi my name is Anthony and my account is anthony***************@gmail I lost my info to recovery please help me for I can't resign into my phone for the factory reset plz help....


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Ambucias 51180 Posts Monday February 1, 2010Registration dateModeratorStatus April 25, 2018 Last seen - Jan 12, 2018 at 05:42 PM
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Unfortunately, if, when you created the account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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