HUAWEI P10 Plus blurry screen

wang117 1 Posts Monday February 12, 2018Registration date February 13, 2018 Last seen - Feb 13, 2018 at 05:02 AM - Latest reply: Ambucias 51119 Posts Monday February 1, 2010Registration dateModeratorStatus April 21, 2018 Last seen
- Feb 13, 2018 at 05:18 AM
I purchased a HUAWEI P10 Plus 128G from TECHINBASKET (PRO) ([deleted by moderator] and it is very bad quality. After using normally for less than one month, it broke down, showing blurry screen with many horizontal stripes! The seller – TECHINBASKET (PRO) is highly irresponsible and unreliable! Even though they offer 1 year guarantee, they rejected a direct replacement or refund and they never replied to my emails for more than two months! So far they never offer me a satisfactory solution. What can I do? Please help!
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Ambucias 51119 Posts Monday February 1, 2010Registration dateModeratorStatus April 21, 2018 Last seen - Feb 13, 2018 at 05:18 AM
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Sorry, we are not aware of the consumer laws and consumer protection rules in force in your country to be able to suggest you a recourse.

The one year warranty is usually offered by the manufacturer not the store you purchased it from.

You can contact Huawei here:

https://consumer.huawei.com/en/contact-us/

Good luck
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