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My lap dell 5559 it freeze with start windows

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Khaledabdelkader Posts 2 Registration date Friday March 2, 2018 Status Member Last seen March 3, 2018 - Mar 2, 2018 at 07:23 PM
Khaledabdelkader Posts 2 Registration date Friday March 2, 2018 Status Member Last seen March 3, 2018 - Mar 3, 2018 at 12:01 AM
My lap is new one this is the first run with windows 7 pro , after install program i mack a restart but it not open windows just freeze with windows starting black screen
I run diagnosis but good results i need help what I can do ?
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Answer 1 / 2
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Updated on Mar 2, 2018 at 07:31 PM
OK, so windows 7 pro has no longer being supported mainstream since 2015.

Start it in Safe mode. Does it boot?

Answer 2 / 2
Khaledabdelkader Posts 2 Registration date Friday March 2, 2018 Status Member Last seen March 3, 2018
Mar 3, 2018 at 12:01 AM
I try to open now after 12 hour it open normally
this is for a time to freeze again after restart
this is the second time it freeze and if I leave it for a hours it work again
I will try to open it in safe mode as you ask with freeze