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Computer wont recognise Phillips GoGear

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lucyrussell Posts 1 Registration date Saturday March 10, 2018 Status Member Last seen March 10, 2018 - Updated on Mar 10, 2018 at 06:07 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 10, 2018 at 06:06 AM
Hello,
my computer wont recognise my Phillips go gear, I have tried following all the steps from when it hasn't worked with other computers, my usb cable is brand new and works perfectly fine, any other ways I can connect my mp3????????

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Answer 1 / 1
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Mar 10, 2018 at 06:06 AM
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the devices that you have connected to your PC. Right click and then click "Uninstall. Remove the device and restart your system.
Try connecting the device again

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