Recover photos CM security private photo folder

surabhi - Mar 21, 2018 at 02:05 PM - Latest reply: Ambucias 55815 Posts Monday February 1, 2010Registration dateModeratorStatus November 11, 2018 Last seen
- Mar 22, 2018 at 05:46 AM
Hello,

I lost my phone, so the pictures also lost with that. I want to recover my photos in another device (another mobile). Please help me out how can i recover them

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10 replies

ac3mark 10810 Posts Monday June 3, 2013Registration dateModeratorStatus November 12, 2018 Last seen - Mar 21, 2018 at 02:34 PM
0
Thank you
So, the pictures from the phone, are in the cloud and you wish to recover the account?
Respond to ac3mark
0
Thank you
The picture were there in cm security private photos option
I want to recover then
ac3mark 10810 Posts Monday June 3, 2013Registration dateModeratorStatus November 12, 2018 Last seen - Mar 21, 2018 at 02:45 PM
Cm security?

Is that an online account?
Respond to Surabhi
0
Thank you
Yes I have created via app n provided mail I'd too
ac3mark 10810 Posts Monday June 3, 2013Registration dateModeratorStatus November 12, 2018 Last seen - Mar 21, 2018 at 02:48 PM
OK, so go the account and log in. If you have done that, but there is not any photos, you never placed the photos from the lost phone into that account, and there is nothing anyone can do about it!
Respond to Surabhi
0
Thank you
I have uploaded them
Respond to Surabhi
0
Thank you
please help me to get back my photos. I installed the app again in another device but didnt get. My email id was registered with the app. Please try as hard as you can so that I can get back photos in mail
Ambucias 55815 Posts Monday February 1, 2010Registration dateModeratorStatus November 11, 2018 Last seen - Mar 22, 2018 at 04:27 AM
Were your photos saved on the memory card?
Respond to surabhi
0
Thank you
It was saved in app cm security private photo folder
Respond to Surabhi
Ambucias 55815 Posts Monday February 1, 2010Registration dateModeratorStatus November 11, 2018 Last seen - Mar 22, 2018 at 05:46 AM
0
Thank you
I strongly suggest that you contact Cheetah Mobile for support. Ensure you explain your issue in detail.

Here is CM's email address:

cmsecurity@cmcm.com

Good luck
Respond to Ambucias