Recover password/ with changed phone number

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SgtMom - Apr 20, 2018 at 05:21 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 21, 2018 at 04:28 AM
Hello, My phone number changed, but I didn't change with Gmail. Now I have changed phones and can't log in to Gmail.



2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Apr 20, 2018 at 05:33 PM
First, tell us, when you created the account, did you register alternate recovery email address or phone number to which you have access to receive a reset code?
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SgtMom Posts 2 Registration date Friday April 20, 2018 Status Member Last seen April 20, 2018
Apr 20, 2018 at 05:59 PM
I had a alternate email, with yahoo. I did receive a email, but still need to change phone number and get logged in. I no longer have a land line and the cell number changed.
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SgtMom Posts 2 Registration date Friday April 20, 2018 Status Member Last seen April 20, 2018
Apr 20, 2018 at 06:02 PM
The account has been set up for many, many years when we first started email. I don't remember the last time I needed to log in. I also did NOT change my phone, because it was not in my control when I lost it. Long story.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Apr 21, 2018 at 04:28 AM
Here is how to recover your password, (click this link)
https://ccm.net/faq/9225-how-to-recover-gmail-account
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