I lost my village

Chinnu - Apr 30, 2018 at 12:30 PM - Latest reply: Ambucias 51749 Posts Monday February 1, 2010Registration dateModeratorStatus May 22, 2018 Last seen
- May 2, 2018 at 05:47 AM
Hello
guys I had lost my village I'd::chinnu


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32 replies

bamachick777 1 Posts Monday April 30, 2018Registration date April 30, 2018 Last seen - Apr 30, 2018 at 02:29 PM
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Are you using the correct email acct to log in?
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I am using the same Gmail acnt
But the thing is that I had unaccesed the ccgame from my Gmail
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Ambucias 51749 Posts Monday February 1, 2010Registration dateModeratorStatus May 22, 2018 Last seen - Apr 30, 2018 at 05:14 PM
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You say that you lost your village. What is your question ?
Yes I had recovery mblno. And another Gmail

Last used --exactly on 29th April,2018. .....3days ago
Ambucias 51749 Posts Monday February 1, 2010Registration dateModeratorStatus May 22, 2018 Last seen > Chinnu - May 2, 2018 at 05:14 AM
Here are the instructions to recover your Gmail password:

https://ccm.net/faq/31449-how-to-recover-your-gmail-password#gmail-account-recovery
This is to recover my gmail acnt but what about my clash of clans account??
Ambucias 51749 Posts Monday February 1, 2010Registration dateModeratorStatus May 22, 2018 Last seen > Chinnu - May 2, 2018 at 05:35 AM
What device do you usually use to connect to COC?
I started in Motorola but recently used in Samsung mobile and one plus 5t...
My moto mobile had some problem by using this app so I used to open in Samsung mobile
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Ambucias 51749 Posts Monday February 1, 2010Registration dateModeratorStatus May 22, 2018 Last seen - May 2, 2018 at 05:44 AM
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1. Open the Clash of Clans application.

2. Go to Game Settings.

3. Connect to a Google+ account so you can link your old village.

4. Find the Help and Support tab in the Game Settings menu.

5. Select Report an Issue.

6. Select Other Problem.

If that doesn't work, you can also email Supercell support directly at clashofclans.android@supercell.net for Android. They'll need the details from your new village, along with the following information about your old one:

• The name of your old village

• The name of the clan your village is part of

• The town hall level of said village

• The date and time of the last time you played this village.

If you're playing on a new village while waiting for Supercell to get back to you, don't upgrade your town hall past level four — according to the Wikia, this causes problems with the recovery procedure. It's also suggested you don't delete the game's pre-populated data. It takes about two to four weeks to hear back after emailing Supercell directly.
If it really works
You will be the most thankful person .....
Ambucias 51749 Posts Monday February 1, 2010Registration dateModeratorStatus May 22, 2018 Last seen > Chinnu - May 2, 2018 at 05:47 AM
Good luck
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