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PSU Corsair RM750 Black Screen

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alexal93 Posts 7 Registration date Friday 4 May 2018 Status Member Last seen 5 May 2018 - 4 May 2018 à 14:47
alexal93 Posts 7 Registration date Friday 4 May 2018 Status Member Last seen 5 May 2018 - 5 May 2018 à 14:14
Hello everyone and greetings from Greece.
First of all here are my specs

PSU Corsair RM750
Motherboard Gigabyte 970 Gaming
CPU AMD FX-8370
GPU 4096MB ATI AMD Radeon R9 380x Series (XFX Pine Group)
RAM 32,0GB Dual-Channel DDR3 @ 669MHz (9-9-9-24)
OP.Syst. Windows 7 Ultimate 64-bit SP1

So i have this gaming pc for 1 year and 2-3 months.
And i have over 2 months a problem. At random times my screen will go black screen my mouse will turn off and my keyboard goes off. My tower tho works, i mean my LED's working i hear the cooling system working just fine but it wont let me do anything on it...I cant even close the pc from the on / off button..not even restart. I have left it like this (black screen) for over 5 hours in hope that it would fix alone but nothing. Only solution is to cut the power off so i can turn it on again.
This problem doesnt occur only when gaming, it is random, other time i was doing work on Microsoft Word and it just froze again, or while watching movie....
Any ideas?
Please help me out community i am desperate
And sorry for my poor english i hope you understood my problem
Related:

3 responses

Réponse 1 / 3
Blocked Profile
4 May 2018 à 16:08
So how much free space do you have the HDD?
alexal93 Posts 7 Registration date Friday 4 May 2018 Status Member Last seen 5 May 2018
4 May 2018 à 16:25
https://prnt.sc/jdu6cf
if you mean by HDD my PC's space this is it
50gb on my ssd and 100gb on my other
Blocked Profile
4 May 2018 à 16:40
HDD= Hard disk drive = total storage

Well, it seems as though it has enough space to do its thing....so maybe heat...how many fans are on case? Not on the CPU and PS, but on the case?
alexal93 Posts 7 Registration date Friday 4 May 2018 Status Member Last seen 5 May 2018 > Blocked Profile
5 May 2018 à 08:25
on the case there are 4 fans or 5
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
4 May 2018 à 18:29
Mark,
Could a check disk or sfc/scannow fix this issue?
Réponse 2 / 3
alexal93 Posts 7 Registration date Friday 4 May 2018 Status Member Last seen 5 May 2018
4 May 2018 à 16:38
Oh i found something maybe this is the problem???

i have 2 events in history

SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99
0x80041003

and this one
kernel- power 41 which i think is from unplugging it from electricity to open the pc again
Blocked Profile
4 May 2018 à 20:46
so the SQL query was in a log? Or, did you run the query?
alexal93 Posts 7 Registration date Friday 4 May 2018 Status Member Last seen 5 May 2018
5 May 2018 à 08:25
from windows event manager i found this one...
Réponse 3 / 3
Blocked Profile
5 May 2018 à 10:03
Try what sir Ambucias suggested. Open a CMD prompt with admin privelages, and run SFC /SCANNOW and let it run. Post back results.
alexal93 Posts 7 Registration date Friday 4 May 2018 Status Member Last seen 5 May 2018
5 May 2018 à 14:05
DISM.exe /Online /Cleanup-image /Restorehealth
this is the command?
alexal93 Posts 7 Registration date Friday 4 May 2018 Status Member Last seen 5 May 2018
5 May 2018 à 14:14
ah i found it...
    • UPDATE**

https://prnt.sc/je5de7
it says that it didnt found any problems

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