Trying for days to verify fb acct!

Closed
BloomsandStitches Posts 2 Registration date Saturday 9 June 2018 Status Member Last seen 10 June 2018 - 9 Jun 2018 à 22:30
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 10 Jun 2018 à 17:20
I have been trying in vain for days to log in to my fb account.
When I try to sign in I get the message to secure my account.
I click on the "get started" button, then continue on the next screen.
I am then asked to change my password, then after I choose a new password and click continue, I get a screen saying "connection lost" and "tap to retry". But when I tap the screen it just turns blue. Help please!
I have included screen shots to show what I am seeing.
I have tried several times with my mobile phone, as well as trying on 3 additional cell phones with the same maddening results.

Instead of the "connection lost" screen, I have occasionally received this error screen instead, shown in the screen shot below:

1 response

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
10 Jun 2018 à 05:39
Do you normally log-in with your mobile phone or your computer?

Trying other devices was a mistake.
BloomsandStitches Posts 2 Registration date Saturday 9 June 2018 Status Member Last seen 10 June 2018
10 Jun 2018 à 15:03
I only log in with my phone.
I still can't log in though....
Why was my post marked as "solved" when it isn't?
I still need help please
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166 > BloomsandStitches Posts 2 Registration date Saturday 9 June 2018 Status Member Last seen 10 June 2018
10 Jun 2018 à 17:20
You are mistaken, your post was never marked as solved.

Normally the advice is to delete temporary files and cookies, but if you are using your mobile, I do not know what solution to suggest