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Trying for days to verify fb acct!

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BloomsandStitches Posts 2 Registration date Saturday June 9, 2018 Status Member Last seen June 10, 2018 - Updated on Jun 10, 2018 at 05:17 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 10, 2018 at 05:20 PM
I have been trying in vain for days to log in to my fb account.
When I try to sign in I get the message to secure my account.
I click on the "get started" button, then continue on the next screen.
I am then asked to change my password, then after I choose a new password and click continue, I get a screen saying "connection lost" and "tap to retry". But when I tap the screen it just turns blue. Help please!
I have included screen shots to show what I am seeing.
I have tried several times with my mobile phone, as well as trying on 3 additional cell phones with the same maddening results.

Instead of the "connection lost" screen, I have occasionally received this error screen instead, shown in the screen shot below:

1 response

Answer 1 / 1
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Jun 10, 2018 at 05:39 AM
Do you normally log-in with your mobile phone or your computer?

Trying other devices was a mistake.
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BloomsandStitches Posts 2 Registration date Saturday June 9, 2018 Status Member Last seen June 10, 2018
Jun 10, 2018 at 03:03 PM
I only log in with my phone.
I still can't log in though....
Why was my post marked as "solved" when it isn't?
I still need help please
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169 > BloomsandStitches Posts 2 Registration date Saturday June 9, 2018 Status Member Last seen June 10, 2018
Jun 10, 2018 at 05:20 PM
You are mistaken, your post was never marked as solved.

Normally the advice is to delete temporary files and cookies, but if you are using your mobile, I do not know what solution to suggest
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