Facebook Confirm Identity

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Hello,
I cant open my facebook and massanger i need to confirm my identity i try to do the steps but its not working


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Posts
10909
Registration date
Monday June 3, 2013
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Moderator
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December 7, 2018
0
Thank you
Welcome to CCM.NET. We are sorry to hear that you are having this type of issue. When was the last time you accessed this app [program]?

Respond to ac3mark
Posts
50336
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
0
Thank you
What are the steps you followed? What error message are you getting?
Respond to Ambucias