Facebook Confirm Identity

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Hello,
I cant open my facebook and massanger i need to confirm my identity i try to do the steps but its not working


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Thank you
Welcome to CCM.NET. We are sorry to hear that you are having this type of issue. When was the last time you accessed this app [program]?

Respond to ac3mark
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What are the steps you followed? What error message are you getting?
Respond to Ambucias