Selfie video verification upload error

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Thursday November 19, 2020
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November 19, 2020
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Thursday March 4, 2021
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March 4, 2021
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Hello,

Yesterday I was promoted to upload a selfie video to verify I’m the person who runs my Instagram account. I’ve tried uploading it all day and I get the same error message that says error please try again later. A never ending loophole. I’ve researched it & many people have been experiencing this issue since yesterday. I’ve tried resetting my phone, deleting & reinstalling the app, tried on a web browser, a friends phone, my second phone, connected a VPN... nothing. Anyone else have this issue or know a solution? Where can I fill out a help request form? I always get directed to the Instagrams help page which is also just a run around. It doesn’t give me an option to submit a help request form.

I attached a screenshot of the error message.



System Configuration: iPhone / Safari 14.0

12 replies

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Tuesday February 2, 2021
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Hey guys, I'm talking about Brazil. had the same problem for 2 days, after trying hard to solve and email Instagram support without return. I tried to perform the procedure through a friend's phone. I have a Motorola Android, which was not working at all, my friend's phone is an Iphone 7 Plus, I tried his skin and it worked, I hope I can help
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Thank you

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I will try this out I hope it works. Thank you very much. I also have an android so hopefully my friends iPhone works.
The same here :( Do you already have some news about it?
Same thing happened to me today... Any news?
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Saturday January 30, 2021
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Hi Charles,

Did u solve it? Same issue here.
This happened to me today also. Had anyone figured it out yet? I use my account for my business so if anyone could please help
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Saturday January 30, 2021
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Hi! Did u figure it out?

I have same problem as well
I'm having the same problem. Have you found a solution?
Any new developments on this issue?
I started having this problem as well. Is there still no solution? The instagram help doesnt seem to be of any use. I'm getting real frustrated.
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Saturday January 30, 2021
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January 30, 2021

Same issue here. Did anyone figure it out? Please heeeeeelp
>
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Saturday January 30, 2021
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January 30, 2021

Hi, did you discover something about this problem?
Rate down the app and give minimum number of starts than see what happenes
I'm having the same problem. Has anyone found a solution?

Is your account working now?
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Monday October 7, 2019
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March 4, 2021
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Just wondering as well if it is working now?
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Thursday March 4, 2021
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same problem as well. when u figured it out please answer us.

https://www.expresscouriercars.co.uk/

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