Selfie video verification upload error
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Soslilfrost
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1
Registration date
Thursday November 19, 2020
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Member
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November 19, 2020
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Nov 19, 2020 at 03:05 PM
dc - Dec 31, 2022 at 12:02 PM
dc - Dec 31, 2022 at 12:02 PM
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9 replies
GabrielEXR
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1
Registration date
Tuesday February 2, 2021
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Member
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February 2, 2021
54
Feb 2, 2021 at 10:51 AM
Feb 2, 2021 at 10:51 AM
Hey guys, I'm talking about Brazil. had the same problem for 2 days, after trying hard to solve and email Instagram support without return. I tried to perform the procedure through a friend's phone. I have a Motorola Android, which was not working at all, my friend's phone is an Iphone 7 Plus, I tried his skin and it worked, I hope I can help
Feb 2, 2021 at 10:59 AM
May 10, 2021 at 04:13 PM
i have an iphone. just took the phone from my cousin who has a samsung, and it worked for her! I was able to log back in on her phone, and then on mine too.
Jun 2, 2021 at 02:06 PM
try this method!
Sep 3, 2021 at 11:17 AM
I just put my account in her phone, then I received the SMS code for the security access, after that instead of getting the blank screen (like when I was using my Android) I got the video selfie process and after doing it I could send the video and thats all, I could get in in my account and everything was normal.
After that I log in again in my Android device (also with my computer) and everyting was fine, so my advice is to try with an IOS device.
Wish you luck!
Dec 31, 2022 at 12:02 PM
this works! was trying to upload on an iPhone and kept receiving the error. tried it on an android and the video uploaded on the first try