Can't download games on my Samsung phone

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Hello,

Why can't I download games on my Samsung B350E?

System Configuration: Indeterminable / Opera 12.16
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Respond to ac3mark
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Thank you
Hello,

Have you created a Samsung account? If not, please do so first and try again.

If you have already created one, please explain what happens when you try to download games.

Best,
Respond to Daniel Telele