Gmail password recovery

Solved/Closed
Karen - 16 Jan 2019 à 07:50
Kmklemc Posts 5 Registration date Wednesday 16 January 2019 Status Member Last seen 16 January 2019 - 16 Jan 2019 à 09:55
Hello,
My name is Karen and my aunt recently passed away and owned a Samsung tablet. In order to use it I need to know her google password. I don’t know it or the answers to the questions to recover it. Is there anything I can do?


System Configuration: iPhone / Safari 12.0
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3 responses

Daniel Telele Posts 1227 Registration date Tuesday 7 March 2017 Status Member Last seen 4 November 2021   6,276
16 Jan 2019 à 08:02
Hello,

If you do not have access to the phone number, alternative email address, or security questions, you will be unable to recover this Gmail account.

Regards,
Kmklemc Posts 5 Registration date Wednesday 16 January 2019 Status Member Last seen 16 January 2019
16 Jan 2019 à 08:06
Do you think Samsung could help or is the tablet useless
Account is useless, not the tablet. Hard reset it!
Kmklemc Posts 5 Registration date Wednesday 16 January 2019 Status Member Last seen 16 January 2019
16 Jan 2019 à 08:18
I did a hard reset. Still wants me to sign on with google account
Put in a valid account then. It doesnt have to be the original one, it just needs one.
Kmklemc Posts 5 Registration date Wednesday 16 January 2019 Status Member Last seen 16 January 2019 > Spaham
16 Jan 2019 à 09:55
It says it has to be a Google Account that was previously synced on the device because it was reset
Kmklemc Posts 5 Registration date Wednesday 16 January 2019 Status Member Last seen 16 January 2019
16 Jan 2019 à 09:46
It says that it has to be an account that was previously synced on the device
Guddukushwah
16 Jan 2019 à 08:45
Dalhi
Kmklemc Posts 5 Registration date Wednesday 16 January 2019 Status Member Last seen 16 January 2019
16 Jan 2019 à 08:50
I don’t understand