Gmail password recovery

Solved/Closed
Karen - Updated on Jan 16, 2019 at 08:02 AM
Kmklemc Posts 5 Registration date Wednesday January 16, 2019 Status Member Last seen January 16, 2019 - Jan 16, 2019 at 09:55 AM
Hello,
My name is Karen and my aunt recently passed away and owned a Samsung tablet. In order to use it I need to know her google password. I don’t know it or the answers to the questions to recover it. Is there anything I can do?


System Configuration: iPhone / Safari 12.0
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3 responses

Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021   6,277
Updated on Jan 16, 2019 at 08:03 AM
Hello,

If you do not have access to the phone number, alternative email address, or security questions, you will be unable to recover this Gmail account.

Regards,
1
Kmklemc Posts 5 Registration date Wednesday January 16, 2019 Status Member Last seen January 16, 2019
Jan 16, 2019 at 08:06 AM
Do you think Samsung could help or is the tablet useless
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Account is useless, not the tablet. Hard reset it!
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Kmklemc Posts 5 Registration date Wednesday January 16, 2019 Status Member Last seen January 16, 2019
Jan 16, 2019 at 08:18 AM
I did a hard reset. Still wants me to sign on with google account
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Put in a valid account then. It doesnt have to be the original one, it just needs one.
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Kmklemc Posts 5 Registration date Wednesday January 16, 2019 Status Member Last seen January 16, 2019 > Spaham
Jan 16, 2019 at 09:55 AM
It says it has to be a Google Account that was previously synced on the device because it was reset
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Kmklemc Posts 5 Registration date Wednesday January 16, 2019 Status Member Last seen January 16, 2019
Jan 16, 2019 at 09:46 AM
It says that it has to be an account that was previously synced on the device
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Dalhi
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Kmklemc Posts 5 Registration date Wednesday January 16, 2019 Status Member Last seen January 16, 2019
Jan 16, 2019 at 08:50 AM
I don’t understand
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