Account Access

Loganbtx - Jan 30, 2019 at 02:04 PM
 Blocked Profile - Jan 30, 2019 at 03:43 PM
I created a hi5 account using my gmail account.
For some reason unknown to me, GOOGLE has "suspended" my account?!!!?
Now I can't get into my hi5 account, because it's sending verification code to my gmail which i can no longer access!!!
My question is: how can I bypass GOOGLE in order to get back into my hi5 account and change my email address???

System Configuration: Android / Chrome 71.0.3578.99

1 reply

Blocked Profile
Jan 30, 2019 at 03:43 PM
WOW, what did you do to get your gmail account suspended?

When you created the account, did you create for the GMAIL credentials? Did you register an alternate email on hi5? If you did register a different email, then click on forgot my password, and put in that other email that was registered as a backup.

If you did not register a back up, we understand that this is too late in this circumstance, but always create IMPORTANT accounts, such as email, and lesser important accounts, such as social media, on a landline workstation. A landline workstation can be laptop on wifi, or a desktop on wifi for that matter. The important thing; the account is created from a WIRED, NON-cellular network.
The provider can offer many ways to recover your account, if you create it in this manner. Always attach a recover email, such as a work, or another email that you will not forget the username and password to (because it SO important)!
After you have attached another email address in case of forgetfulness, now you can attach a mobile device to the account. Now, if you lose, break, or stop having access to your mobile device (non-payment of services), you can still recover your account!